02 erek Platform Privacy Notice

This page describes what we collect when you use 02 erek and how we keep that data protected. We at 02 erek take your privacy seriously. When you open an account, deposit funds via DANA or e-wallet, or place a bet on Liga 1 matches, we collect information needed to verify your identity, process your transaction, and deliver our service. Our service is available only where local law permits.

We operate live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and a sportsbook covering football, badminton, and MotoGP. Each product requires different data handling. This notice explains what we do with your information, who we share it with, and what rights you have.

What we collect on 02 erek

We collect your email address, phone number, and full name when you register. During account verification (KYC), we ask for a government ID and proof of address. If you live in Jakarta, Surabaya, or Bandung, we verify your details against local records where applicable. We also collect your payment method — whether you use DANA, e-wallet, mobile banking, or a bank transfer via local payment or online payment.

When you use 02 erek, we log your IP address, device type, and browser. We track which games you play, how long you stay on the platform, and your betting history. This data helps us detect fraud and comply with anti-money-laundering rules. We do not sell your data to third parties.

How we use your data on 02 erek

We use your information to process deposits and withdrawals, settle bets, and send you account statements. Our live-dealer studios record video feeds for quality assurance and dispute resolution. We may contact you via email or SMS about account security, upcoming tournaments (Piala AFF, Piala Indonesia), or service updates.

We retain your betting history for seven years to meet regulatory requirements. Your payment details are encrypted and stored separately from your personal profile. We do not retain your password in plain text; we hash it using industry-standard algorithms.

Third-party processors and 02 erek

We work with payment processors to handle e-wallet, mobile banking, and local payment transactions. These processors see your name, phone number, and transaction amount — but not your password or full betting history. We also use a live-streaming provider to deliver our blackjack and roulette studios. That provider may log video metadata but does not access your account balance or personal details.

Our servers may sit outside your jurisdiction. If you are in Indonesia, some of your data may be processed in Singapore or Malaysia. We ensure all processors meet international data-protection standards. You have the right to request which third parties hold your data.

Your rights on 02 erek

You can request a copy of all data we hold about you. You can ask us to correct inaccurate information or delete your account (subject to regulatory retention rules). You can opt out of marketing emails at any time. To exercise these rights, contact our support team via the in-app help centre or email.

• Request a data export within 30 days
• Correct your profile information anytime
• Delete your account (data retained for seven years per law)
• Unsubscribe from promotional messages

Cookies and tracking on 02 erek

We use cookies to keep you logged in and to remember your language preference. We do not use cookies to track you across other websites. Our analytics tool counts how many users visit 02 erek each day but does not identify individuals. You can disable cookies in your browser settings, though this may affect your ability to use our platform.

Contact us about privacy on 02 erek

If you have questions about how we handle your data, contact our support team. We respond to privacy requests within 14 days. You can also reach us during major events like Idul Fitri or Imlek, though response times may be longer during peak periods.

Our 02 erek privacy commitment

We update this notice when our practices change. The most recent update was noted at the bottom of this page. We do not use your data for purposes beyond what we describe here. If we ever sell 02 erek or transfer your data to a new operator, we will notify you and give you the option to delete your account.

Our privacy policy applies to all users of 02 erek, regardless of location. We comply with data-protection laws in jurisdictions where we operate. Your trust is essential to us, and we take every step to protect your information.